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Refund and Cancellation Policy

Refund and Cancellation Policy

Last Updated: 28th of May, 2026
Business Name: Effyt Pvt Ltd

Thank you for choosing Effyt Pvt Ltd. We provide digital services including programming content creation, digital marketing, website content, social media content, SEO content, branding support, and related digital solutions.

This Refund and Cancellation Policy explains how refunds and cancellations are handled for services purchased through our website.

1. Service-Based Payments

Effyt Pvt Ltd provides digital and creative services. Therefore, most payments are made for work time, planning, content creation, consultation, digital strategy, or project execution.

Since our services are customized according to each client’s requirements, refunds may depend on the stage of the project.

2. Cancellation Before Work Starts

If a client cancels the order before our team starts the work, the client may request a refund.

Refund requests must be made within 3 business days from the date of payment.

If the work has not started, we may provide a full or partial refund after reviewing the request.

3. Cancellation After Work Has Started

If the client cancels the service after work has already started, a partial refund may be provided depending on the amount of work completed.

The following costs may be deducted from the refund:

  • Planning and consultation time
  • Research work
  • Content already created
  • Design or development work completed
  • Digital marketing setup work
  • Administrative or transaction-related costs

4. No Refund Situations

Refunds will not be provided in the following situations:

  • The final service or content has already been delivered
  • The client has approved the work
  • The client delays providing required information
  • The service has already been used or published
  • Custom digital content has already been created
  • Digital marketing campaigns have already been launched
  • Consultation or training sessions have already been completed
  • The client changes their mind after the work is completed

5. Revisions

If the client is not satisfied with the delivered work, Effyt Pvt Ltd may provide revisions according to the agreed project scope.

Revision requests must be related to the original project requirements. New requirements, major changes, or additional work may be charged separately.

6. Digital Marketing Campaigns

For digital marketing services, payments made to third-party platforms such as Facebook, Instagram, Google, TikTok, or other advertising platforms are non-refundable once the campaign has started.

Effyt Pvt Ltd is not responsible for refunding amounts already spent on third-party advertising platforms.

7. Refund Processing Time

Approved refunds will be processed within 7 to 14 business days.

The time taken for the refunded amount to appear in the client’s account may depend on the bank, card provider, or payment gateway.

8. Payment Gateway Charges

Any bank charges, payment gateway charges, or transaction fees may be deducted from the refund amount where applicable.

9. How to Request a Refund

To request a refund, please contact us with the following details:

  • Full name
  • Email address
  • Phone number
  • Payment date
  • Service purchased
  • Reason for refund request

10. Contact Us

If you have any questions about this Refund and Cancellation Policy, please contact us:

Effyt Pvt Ltd
Email: info@effyt.com
Phone: +94 71 90 80 509
Address: No. 1099, Vijayaba Mw, Hunupitiya, Wattala 11300.
Website: Effyt.com